Terms And Conditions

American Fuels Service (AFS) reserves the right to inspect and approve the heating equipment before any service agreement is issued. Any repairs/labor required to put the burner in an acceptable condition are not covered.
The length of the plan is one year. All plans will be renewed automatically from year to year, unless terminated by either party giving 30 days written notice.
Service under any plan will be suspended / cancelled if customer’s oil or service charges are not paid when due. A re-inspection may be required.
If buyer permits any person other than AFS to render service to the equipment, the plan will become null and void.
Plans include only the repair and replacement of parts listed that are defective due to ordinary wear. They do not cover any parts, or labor on parts, not listed.
This plan does not cover repair or replacement of obsolete parts, or parts that are not readily supplied.
AFS shall not be liable for any loss, damage or injury arising from service performed or parts supplied under this plan unless caused directly and solely by our own negligence.
AFS shall not be liable for any loss, damage, or injury from the condition of the customer’s chimney, oil tank, or unoccupied homes (freeze up). Buyer must make arrangements for a daily house check if customer is away from premises.
This agreement does not cover any acts of God, fire damage, flooding, freezing or other water damage, etc.
Emergency services are defined as: no heat, no hot water, oil leaks, or odors. If non-emergency services are provided on nights, Saturdays, Sundays or holidays, the customer agrees to pay a per-call charge based on the current AFS after-hour rate.
AFS does not guarantee the availability of any repairs or replacement parts.
Plans do not cover service calls resulting from blown fuses, tripped circuit breakers, turned off emergency switches, improperly set thermostats, or electrical power failures.
AFS has the right at any time to cancel service plan due to poor condition, age, deterioration, or dangerous situations.
Plan does not cover oil delivery issues due to sludge, oil line freeze up, water in oil tank, lack of oil, or clogs (dirty oil filter, nozzle, pump strainer).
Plan only covers heating oil equipment under 2.50 GPH firing rate.
If the minimum 150gal delivery is not met, a $100 fee will be charged.
Customer will be charged a $100 Service Fee for any delivery canceled within 24-hours of a scheduled delivery day/time.